How to Check Macy’s Gift Card Balance

Are you looking to shop for some new clothes, and remember using a Macy’s gift card? You might want to check your Macy’s gift card balance to see if you have any more money. Macy’s gift cards can be bought in a Macy’s store, and used both in store or online. According to Macy’s official site, you can select custom amount or standard $10, $50, $100 or $500 values. An article on FirstQuarterFinance.com titled “Where to Buy Macy’s Gift Cards: Walgreens? Staples?

Before learning how to check your Macy’s Gift Card Balance, please do not confuse a Gift Card with a Macy’s Credit Card. They are two separate things. Now all you have to do is the following:

  1. Go to Macy’s.com 
  2. Log In

Click “Sign In MY ACCOUNT” the right hand corner of the website. Type in your Macy’s username and Macy’s password.

  1. My Account

You will know you are logged in when the right hand corner says “Hi (insert your name here).” Hover over “MY ACCOUNT” and a drop down menu will appear. Click “WALLET.”

  1. Gift Cards 

On your left, you will see another menu. Look down towards the bottom; the last header in bold should be “Gift Cards.” Its subheading should read “Gift Card Balance.” Click on this subheading.

  1. Gifts & Gift Cards

Now the page should read “gifts and gift cards.” Enter in your Gift Card number. If you received an E-Gift Card, the number is located in the e-mail sent from Macy’s. If you have a physical gift card, the number is located right beneath the bar code. Next, enter your CID number. If you received an E-Gift Card, the number is located in the e-mail sent from Macy’s. If you have a physical gift card, the number is the last three or four digits at the end of the Card Number. For more assistance, hover over the “i” for a visual aid.

  1. Finishing Up

Make sure to complete the reCAPTCHA test by checking off “I’m not a robot.” Double check your gift card number and CID number, because one wrong number can confuse the system, and your gift card balance will not appear. Last, click view balance.

 

If you are having trouble viewing your balance, contact Macy’s customer service. You chat online through the official website or reach out via social media. Of course you can send an e-mail or contact them. If you bought your Macy’s gift card from a specific location, perhaps you can visit and see what the staff can do to remedy the situation. However, as you can see, it is simple to check your Macy’s gift card balance.

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